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Return policy

Return / Refund policy 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused(!) and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.

 

Additional non-returnable items:

* Gift cards

* Downloadable software products

* Some health and personal care items

 

To complete your return, we require a receipt or proof of purchase.

Please do not send products back to the shipment provider but only to:

Seamagnet Ltd

97 temple gardens, Northwood, Santry, 

D09E035 Dublin, Ireland

 

 

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition (like used clothes), is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 14 working day period. 

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@seamagnet.com.

 

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

Shipping

To return your product, you should mail your product to: 97 temple gardens, northwod, santry, d09e35 dublin Irland., Dublin, C, D09E935, Ireland.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

If you are shipping an item over GDP70, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Please note for each return we charge a 7 GDP handling fee. 

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